Below FAQ are some common concerns of our clients before purchasing the product, if you have other questions, please just send it to
Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have
placed it with us.
We take such matters very seriously. Please call us at +994 51 807 25 15 so we can resolve the issue in a timely manner.
To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to
send your package. Items sent back to us without first requesting a return will not be accepted.
All refunds will be credited to your original form of payment (bank account, credit card, PayPal account).

You also have the possibility of receiving an ASARA VISTA Gift Card for the amount of the returned items, which you can use on your next purchase. Please let us know what
you would prefer on the returns form. If you choose to receive a gift certificate, it will automatically be sent to the email address that is saved to your user account.
Refunds will be processed within 3 business days from receiving of your return at our warehouses. Once we have inspected the condition of the returned items you will
receive an email confirmation. Depending on your financial institution, it might take 5-10 business days for your funds to appear in your account.

*ASARA VISTA reserves the right to reject refunds for products that fail to meet our Return Policy.
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